Privacy Policy

At Fragment Scent, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from FragmentScent.com.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you place an order or contact us, we may collect information including:

  • Full Name
  • Phone Number
  • Email Address
  • Shipping Address
  • Billing Information (if applicable)
  • Order History
  • Communication with our customer support

We may also collect non-personal information such as:

  • IP Address
  • Browser Type
  • Device Information
  • Website Usage Statistics
  • Cookies and Analytics Data

How We Use Your Information

Your information is used to:

  • Process and deliver your orders.
  • Confirm purchases and provide order updates.
  • Respond to customer inquiries.
  • Improve our products and website performance.
  • Prevent fraud and unauthorized transactions.
  • Comply with legal obligations where required.

We never sell or rent your personal information to third parties.

Payment Information

We do not store sensitive payment details on our servers. Payments are processed through secure and trusted payment methods available on our website.

Cookies

Our website may use cookies to improve your browsing experience. Cookies help us remember your preferences, analyze website traffic, and enhance overall functionality.

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

Third-Party Services

We may use trusted third-party service providers for:

  • Payment processing
  • Shipping and logistics
  • Website analytics
  • Marketing services

These providers receive only the information necessary to perform their services and are expected to protect your information.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.

While we strive to maintain a secure environment, no online transmission or storage system can be guaranteed to be completely secure.

Children's Privacy

Fragment Scent does not knowingly collect personal information from individuals under the age of 18.

Your Rights

You may contact us at any time to:

  • Request access to your personal information.
  • Correct inaccurate information.
  • Request deletion of your information where legally permitted.
  • Ask questions regarding our privacy practices.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us through the contact information available on FragmentScent.com.

Search
×